Send money con Confianza
Fast, easy, and secure, with transparent fees.

An app made with you in mind
| Send to 90,000+ cash pickup locations or bank account. | |
| Track money transfer status from beginning to end. | |
| Need help? Our friendly support team’s always ready. |
Get started in 3 easy steps



That's it!

Do more with Elektra Go
Everything you need to stay connected with your loved ones back home — all in one app.
Send money
Send money from the U.S. to Mexico and Latin America with fees starting at $2.
Pay bills in Mexico
Pay bills straight from your app for only $3.
Reload phones
Reload prepaid phones in Latin America using your app for $2.
2 The Reload Phones service is provided by Servicio UniTeller, Inc.

A trusted name

We’re part of the Elektra family, a brand you know and trust for over 30 years.

We protect your money and personal information with advanced digital security measures.

Elektra Go Prepaid Mastercard®
Pay online and anywhere Debit Mastercard®
is accepted — and more.
No SSN4 or credit check required5!
4 Approval subject to successful ID verification.
5 Elektra Go is a prepaid card, not a credit card.
FAQs
Who can use Elektra Go?
Anyone in the U.S. with a valid email address and phone number (from the U.S. or Mexico).
Which countries can I send money to?
You can send money to Mexico, Guatemala, El Salvador, Honduras, Colombia, Peru, Chile, Nicaragua, Bolivia, Costa Rica, Panama, Paraguay, Uruguay, Argentina, the Dominican Republic, and Ecuador.
Is Elektra Go safe?
Absolutely! Elektra Go uses secure encryption and follows strict privacy protocols to protect your data and transactions.
What is the new remittance tax?
Starting January 1, 2026, a new U.S. tax may apply to certain international money transfers sent from the United States.
This tax applies to transfers funded with cash or similar payment methods such as money orders or cashier’s checks.
Does the remittance tax apply to digital money transfers?
The tax applies to transfers funded with cash or similar payment methods. Transfers funded through digital payment methods are not impacted.
Which money transfers are affected by the remittance tax?
The tax may apply when a transfer is funded using:
• Cash
• Money orders
• Cashier’s checks
Transfers funded digitally are not impacted.
Why is a new tax being applied to remittances?
The proposed tax is intended to apply to certain types of money transfers sent from the United States. The goal is to create additional federal revenue from specific remittance transactions.
Where can I learn more about the new remittance tax?
If you want to understand how the new remittance tax works and which transfers may be affected, you can read our full guide explaining the details step by step.
Do you need help?
Open a support ticket from your app.

Go to the “Help” menu from your profile and select the “Open support ticket” option

Follow the instructions, select the option you need, and provide as many details as possible.

Send us a screenshot where we can clearly see the issue you're experiencing.






