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Commissions, Limits, and Promotions

Help / Commissions, Limits, and Promotions

What are the transfer fees?

Fees vary depending on the amount you send, ranging from $2 USD to $10 USD. You’ll see the exact fee before completing your transfer.

What is a promo code, and how do I use it?

We run limited-time promotions announced in the app, by text, or via email. Each one includes a promo code that you’ll need to enter in the Promo Code field before completing your money transfer.

Is there a promotion for new users?

Yes! New users get a $0 fee + a special exchange rate on their first money transfer.

What are the sending limits?

You can send between $30 USD and $1,000 USD per transaction. You may complete up to 7 transactions per day, and send up to $4,999 USD per week/month.

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Do you need additional support?

Open a support ticket from your app.

Phone 1
1

Login from your profile
to the “Help” menu and select the option “Open a support ticket”.

Phone 2
2

Follow the indications.
Select the appropriate options
and provide as much detail
as possible.

Phone 3
3

Send us a screenshot
showing the problem you are experiencing.

We will follow up on your support ticket within 72 business hours via your preferred contact method.