Anyone in the U.S. with a valid email address and mobile number (from the U.S., Mexico, Honduras, or Guatemala).
Which countries can I send money to?
You can send money to Mexico, Guatemala, El Salvador, Honduras, Colombia, Peru, Chile, Nicaragua, Bolivia, Costa Rica, Panama, Paraguay, Uruguay, Argentina, the Dominican Republic, and Ecuador.
Is Elektra Go safe?
Absolutely! Elektra Go uses secure encryption and follows strict privacy protocols to protect your data and transactions.
Do you need additional support?
Open a support ticket from your app.
Login from your profile to the “Help” menu and select the option “Open a support ticket”.
Follow the indications. Select the appropriate options and provide as much detail as possible.
Send us a screenshot showing the problem you are experiencing.
We will follow up on your support ticket within 72 business hours via your preferred contact method.
