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Send money con Confianza

Fast, easy, and secure, with transparent fees.

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Elektra Go App

An app made with you in mind

CAMERA ICON Send to 90,000+ cash pickup locations or bank account.
icon 2 - HP Track money transfer status from beginning to end.
ic_round-restaurant-menu Great exchange rate on every transfer. 

Where can they receive your money?

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Fast and easy

Skip the lines and hidden fees.
Send money in just 3 steps!

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Send Money a Mamá con confianza!

Fast and easy

Skip the lines and hidden fees.
Send money in just 3 steps!

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A trusted name

quality and service

We’re part of the Elektra family, a brand you know and trust for over 30 years.

security measures

We protect your money and personal information with advanced digital security measures.

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FAQs

Who can use Elektra Go?

Anyone in the U.S. with a valid email address and phone number (from the U.S. or Mexico).

Which countries can I send money to?

You can send money to Mexico, Guatemala, El Salvador, Honduras, Colombia, Peru, Chile, Nicaragua, Bolivia, Costa Rica, Panama, Paraguay, Uruguay, Argentina, the Dominican Republic, and Ecuador.

Is Elektra Go safe?

Absolutely! Elektra Go uses secure encryption and follows strict privacy protocols to protect your data and transactions.

What is the new remittance tax?

Starting January 1, 2026, a new U.S. tax may apply to certain international money transfers sent from the United States.

This tax applies to transfers funded with cash or similar payment methods such as money orders or cashier’s checks.

Does the remittance tax apply to digital money transfers? 
The tax applies to transfers funded with cash or similar payment methods. Transfers funded through digital payment methods are not impacted. 

Which money transfers are affected by the remittance tax? 

The tax may apply when a transfer is funded using:

• Cash

• Money orders

• Cashier’s checks

Transfers funded digitally are not impacted.

Why is a new tax being applied to remittances?

The proposed tax is intended to apply to certain types of money transfers sent from the United States. The goal is to create additional federal revenue from specific remittance transactions. 

Where can I learn more about the new remittance tax? 

 If you want to understand how the new remittance tax works and which transfers may be affected, you can  read our full guide explaining the details step by step. 

Do you need help?

Open a support ticket from your app.

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Go to the “Help” menu from your profile and select the “Open support ticket” option

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Follow the instructions, select the option you need, and provide as many details as possible.

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3

Send us a screenshot where we can clearly see the issue you're experiencing.

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