1. Promotion Overview
   The Elektra Go New User Promotion offers a $0 fee + Special FX for the first money transfer when new users send money from the Elektra Go app using the promotional code “SEND”. 
   This Promotion is valid from January 1st, 2026 to March 31st, 2026.

2. Eligibility

• • Age Requirement: Participants must be 18 years of age or older at the time of entry.
  • Residency: This Promotion is open only to legal residents of the United States.
  • New Users Only: The Promotion is exclusively available to individuals who have not previously sent money from the Elektra Go app. Existing users or individuals who have previously sent money with the Elektra Go app are not eligible.
  • Account Registration: Participants must download the Elektra Go app, register for a new account, and enter the promotional code “SEND”. 

3. Promotion Details

• • Fee Waiver: The Promotion grants a fee waiver for the first money transfer performed through the Elektra Go app. The transaction is subject to a maximum transfer amount of $1,000 USD.
  • Validity Period: Transfers must be initiated and completed by March 31st, 2026, at 11:59 p.m. Central Time (CT) to be eligible for the fee waiver and Special FX. 
  • First-Come, First-Served: The Promotion is available on a first-come, first-served basis for the first 5,000 users who sign up for Elektra Go between January 1st, 2026, and March 31st, 2026, at 11:59 p.m. CT.
  • Promotional Code Use: The promotional code “SEND” must be entered during the money transfer process to apply the fee waiver + Special FX. The code is valid for a single use per new user.
  • Service Limitations: Standard data and messaging rates from wireless service providers may apply when using the Elektra Go app. The Promotion is limited to one offer per user or device. 

4. Exclusions and Limitations

• • Transfer Limits: The fee waiver + Special FX is limited to the first money transfer only. Subsequent transfers will be subject to the standard fees and FX as outlined in the Elektra Go app.
  • Non-Transferable: This Promotion is non-transferable and cannot be combined with any other offers or promotions.
  • Void Where Prohibited: The Promotion is void where prohibited by law.

5. Disclaimers

• • Remittance Services: Fraternitas, LLC and Central Bank of Kansas City do not administer nor are they liable for remittance transfers. Remittance services are provided by Servicio UniTeller, Inc. Terms and conditions of the remittance services apply and can be found at https://promo.elektrago.app/es/user-agreement.
  • State Licensing: Servicio UniTeller, Inc. is licensed in every state that requires a license.
  • No Cash Value: The Promotion has no cash value and cannot be exchanged for cash or any other benefits.
  • No Guarantee of Availability: Elektra Go makes no guarantees regarding the availability of the Promotion. The Promotion may be suspended, modified, or terminated at any time for any reason, including but not limited to system errors, fraud, or technical issues.
  • Limitation of Liability: To the fullest extent permitted by law, Elektra Go, Fraternitas, LLC, Central Bank of Kansas City, and their respective affiliates, officers, directors, employees, and agents disclaim any and all liability for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with participation in the Promotion, use of the Elektra Go app, or any services provided by Servicio UniTeller, Inc., even if Elektra Go has been advised of the possibility of such damages.
  • Indemnification: By participating in the Promotion, participants agree to indemnify, defend, and hold harmless Elektra Go, Fraternitas, LLC, Central Bank of Kansas City, Servicio UniTeller, Inc., and their respective affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to their participation in the Promotion, use of the Elektra Go app, or any violation of these terms and conditions.
  • No Warranty: Elektra Go provides the Promotion and the Elektra Go app on an “as-is” and “as available” basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or title. Elektra Go does not warrant that the Promotion or the Elektra Go app will be uninterrupted, error-free, or free from viruses or other harmful components.

6. Intellectual Property

• • Trademarks: Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
  • License: By participating in the Promotion, users agree to comply with all applicable terms of use, privacy policies, and intellectual property rights associated with the Elektra Go app and its related services.

7. Modifications and Termination

• • Right to Modify: Elektra Go reserves the right to modify, suspend, or terminate this Promotion at any time without prior notice. Any changes will be effective immediately upon posting to the Elektra Go app or website.
  • Early Termination: The Promotion will automatically terminate once the first 10,000 qualifying users have redeemed the offer or at 11:59 p.m. CT on March 31st, 2026, whichever occurs first.

8. Governing Law
   These terms and conditions shall be governed by the laws of the State of Texas except to the extent governed by federal law.
   
   
9. Dispute Resolution

• • Arbitration: Any disputes arising out of or relating to this Promotion shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in the state of residence of the participant, and the decision of the arbitrator shall be final and binding.
  • Class Action Waiver: Participants agree that any arbitration shall be conducted on an individual basis, and not as a class, collective, or representative action. Participants further agree that they shall not participate in any class, collective, or representative action brought by any other party in connection with this Promotion.
  • Limitation of Actions: Any claim or cause of action arising out of or relating to this Promotion must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.

10. Data Privacy

• • Personal Information: By participating in the Promotion, participants agree to the collection, use, and disclosure of their personal information as described in the Elektra Go Privacy Policy, which is available at https://elektrago.app/Documents/PPEG.
  • Third-Party Sharing: Participants acknowledge that their personal information may be shared with third-party service providers for the purpose of administering the Promotion and providing the remittance services. Elektra Go, Fraternitas, LLC, Central Bank of Kansas City, and Servicio UniTeller, Inc. are not responsible for the privacy practices of these third-party service providers.
  • Opt-Out: Participants may opt-out of receiving promotional communications from Elektra Go by following the instructions provided in the communication. However, opting out of promotional communications may affect participants’ ability to participate in future promotions.

11. General Conditions

• • Force Majeure: Elektra Go is not responsible for any delays, interruptions, or failures in the performance of the Promotion or the Elektra Go app due to circumstances beyond its control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, technical failures, or governmental actions.
  • Severability: If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
  • Entire Agreement: These terms and conditions constitute the entire agreement between participants and Elektra Go with respect to the Promotion and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to the Promotion.
  • No Waiver: Elektra Go's failure to enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

12. Contact Information
    For any inquiries or further assistance regarding this Promotion, please contact Elektra Go Customer Support at 1-888-534-6229 or at support@elektrago.app or visit our website at elektrago.app.

 

 

Go Cash Program at a glance

This summary is for convenience only. The complete terms below govern.

 

Elektra Go - Go Cash - Refer-a-Friend Program Terms and Conditions

Effective Date: July 13, 2026

These Elektra Go Refer-a-Friend Program Terms and Conditions (the “Program Terms”) are a binding agreement between Fraternitas, LLC,dba Elektra Go (“Elektra Go,” “we,” “us,” or “our”), and each person who participates as a Referrer or Referred Customer (“you” or “your”). Servicio UniTeller, Inc. (“UniTeller”) provides the underlying remittance services. Elektra Go administers the Program in coordination with UniTeller and its service providers.

By sharing or using a Referral Link, completing a Qualifying Transfer, accepting Go Cash, or using any Program benefit, you agree to these Program Terms. These Program Terms supplement the Elektra Go Terms of Service, the UniTeller User Agreement, applicable privacy notices, and the transaction-specific disclosures displayed at checkout. They govern only the Program; they do not limit any non-waivable remittance-transfer or consumer-protection right.

Related terms: Elektra Go Terms of Service | UniTeller User Agreement | Elektra Go Privacy Policy

1. Definitions

(a) “Account” means an eligible Elektra Go consumer account registered to a natural person.

(b) “Collected” means the final status recorded as “Collected” or “Cobrada” in Elektra Go’s or UniTeller’s systems. No other status counts, including pending, approved, processed, sent, available for pickup, completed, canceled, refunded, reversed, rejected, expired, returned, or charged back.

(c) “Eligible Redemption Transfer” means a future Elektra Go money transfer initiated by the Referrer with a Send Amount of at least US$15, for which the app makes a Go Cash award available at checkout.

(d) “Fee-Free Period” means the 30-calendar-day period described in Section 7.

(e) “Go Cash” means a single-use, non-cash, non-transferable promotional discount issued in separate US$15 awards under this Program.

(f) “Qualifying Transfer” means the Referred Customer’s first Elektra Go money transfer that is attributed to a Referral Link before initiation, has a Send Amount of at least US$30, and is confirmed Collected.

(g) “Referral Link” means the unique link, code, or other referral identifier issued or approved by Elektra Go for a Referrer.

(h) “Referred Customer” means a natural person who uses a Referral Link and, before the Qualifying Transfer, has never previously initiated or completed an Elektra Go money transfer under any account.

(i) “Referrer” means an eligible Elektra Go customer who has completed at least one prior Elektra Go money transfer and receives a Referral Link.

(j) “Send Amount” means the principal amount the sender instructs UniTeller to transmit, excluding fees, taxes, financial-institution charges, and other charges.

(k) “Standard Transfer Fee” means the transaction fee displayed by Elektra Go/UniTeller before applying a Program benefit. It does not include any exchange-rate component or spread, foreign taxes, recipient-side charges, card-issuer or bank charges, expedited-service charges, or other third-party or optional amount.

(l) “Successful Referral” means a referral that satisfies every requirement in Section 4 and passes Program, fraud, and compliance review.

2. Eligibility and acceptance

(a) Each Referrer and Referred Customer must be at least 18 years old, be physically located in an eligible U.S. jurisdiction when using the Program, maintain an Account in good standing, and satisfy all identity, sanctions, anti-money-laundering, fraud, funding-source, and transaction requirements.

(b) The Referrer must have completed at least one Elektra Go money transfer before sharing or using a Referral Link. “Invite after your own first” is a condition of participation.

(c) The Program is available only where displayed by Elektra Go and may be limited by state, corridor, funding method, payout method, transaction type, licensing, partner requirements, risk controls, or technical availability. Void where prohibited.

(d) Self-referrals and referrals between Accounts controlled by the same person are prohibited. A person may receive the new-customer benefit only once. Employees, contractors, agents, referral brokers, and commercial affiliates of Elektra Go or UniTeller are ineligible unless expressly authorized in writing.

3. Referral process and attribution

(a) The Referrer must share the Referral Link supplied by Elektra Go. The Referred Customer must use the Referral Link or enter the associated code, where offered, before initiating the first Elektra Go transfer.

(b) No retroactive referral credit is available. A Referred Customer may be attributed to only one Referrer. Elektra Go will determine attribution using its system records and may correct a manifest tracking error.

(c) Device settings, cookies, network configuration, app permissions, ad blockers, outdated software, or failure to complete the referral flow may prevent attribution. Participants should confirm that the referral identifier is shown before initiating the Qualifying Transfer.

(d) A Referral Link is personal to the Referrer and may not be sold, transferred, posted on coupon or cash-back sites, embedded in deceptive content, or used by a lead generator, broker, or other commercial intermediary.

4. Requirements for a Successful Referral

A referral becomes a Successful Referral only after all of the following conditions are met:

(a) The Referred Customer is a new customer under Section 1(h), even if the person previously created an Account but never initiated a transfer.

(b) The referral is properly attributed before the Referred Customer initiates the first transfer.

(c) The Referred Customer completes account opening, identity verification, and all compliance and risk checks.

(d) The Referred Customer initiates a Qualifying Transfer with a Send Amount of at least US$30. Fees and other charges do not count toward the US$30 minimum.

(e) The Qualifying Transfer reaches the Collected status. No other status counts as successful for this Program.(f) The Qualifying Transfer is not canceled, refunded, reversed, returned, disputed, rejected, charged back, or determined to be unauthorized, fraudulent, abusive, or otherwise ineligible.

(g) The Referrer’s Account remains open and in good standing, and the sender, recipient, funding source, payout method, devices, identities, and related Accounts comply with the applicable agreements and law.

A pending reward is not earned and has no value until Elektra Go posts the related Go Cash award.

5. Referrer reward; cap and posting

(a) For each Successful Referral, Elektra Go will post one US$15 Go Cash award to the Referrer’s Account. Posting generally occurs after the Qualifying Transfer is confirmed, Collected and verification is complete; processing may take up to 10 business days or longer if additional review is reasonably required.

(b) A Referrer may earn no more than 10 Go Cash awards under this Program, for a maximum aggregate promotional amount of US$150. Referrals count in the order their Qualifying Transfers are confirmed Collected, not when links are shared or transfers are initiated.

(c) Awards accumulate in the Account as separate US$15 single-use awards. Accumulation does not permit cash redemption and does not permit more than one Go Cash award on the same transfer.

6. Using Go Cash

(a) One full US$15 Go Cash award may be used on one Eligible Redemption Transfer with a Send Amount of at least US$15. The award is single-use and may not be split across transfers. Only one Go Cash award may be used per transfer.

(b) The US$15 award is applied first to the Standard Transfer Fee. Any remaining portion is then applied as a sponsor-funded promotional discount against the amount otherwise payable by the Referrer for the Send Amount. The discount does not increase or change the recipient amount shown at checkout.

(c) The entire US$15 award is consumed when applied. If the amount otherwise payable after other discounts is less than US$15, the unused portion is forfeited; no cash, change, residual credit, refund, or replacement is payable.

(d) One promotional code may be used together with one Go Cash award on the same transfer. The app may determine the order of application. No additional coupon, reward, or promotion may be combined unless expressly shown at checkout.

(e) Go Cash cannot be withdrawn, converted into currency or monetary value, sold, assigned, transferred, gifted, inherited, pledged, loaded to a prepaid account, used outside Elektra Go, or used for any purpose other than the transaction discount described in this Section.

(f) Each Go Cash award expires 90 calendar days after the date it is posted, at 11:59 p.m. Central Time on the expiration date shown in the app. Expired Go Cash is removed automatically and cannot be reinstated or extended, except where applicable law requires otherwise.

(g) Closing, suspending, or losing access to an Account may prevent use of Go Cash. Account closure does not create a right to cash redemption, reimbursement, or extension.

7. Referred Customer’s 30-day US$0 fee benefit

(a) After the Qualifying Transfer is confirmed Collected, the Referred Customer receives 30 calendar days of US$0 Standard Transfer Fees. The confirmation date is Day 1, and the period ends at 11:59 p.m. Central Time on Day 30, unless a later date is displayed in the app.

(b) The Qualifying Transfer itself occurs before the 30-day period begins and is not fee-free under this Program. Any fee displayed at checkout for that transfer applies unless a separate promotion expressly applies.

(c) During the Fee-Free Period, the Standard Transfer Fee is US$0 on each eligible Elektra Go transfer initiated during the period. Normal account, transaction, corridor, funding, payout, compliance, fraud, and technical limits continue to apply.

(d) Exchange rates and any spread or margin apply. Foreign taxes, recipient-side charges, card-issuer or bank charges, expedited-service charges, and other third-party or optional amounts may also apply and will be disclosed where required.

(e) The Fee-Free Period is continuous and is not paused or extended because the Referred Customer does not send, cannot access the Account, has a transfer under review, or cancels a transfer. The benefit has no cash value and cannot be transferred, sold, assigned, inherited, exchanged, refunded, or converted into Go Cash.

8. Cancellations, reversals, and chargebacks

(a) If a transfer on which Go Cash was applied is canceled, refunded, reversed, returned, disputed, rejected, or charged back, the entire Go Cash award used on that transfer is void and will not be restored, reissued, or converted into any other benefit, except where law requires otherwise.

(b) If a transfer receiving the Fee-Free Benefit is canceled or reversed, the fee waiver associated with that transfer is lost. The Fee-Free Period will not restart, pause, or be extended, and no replacement benefit will be issued.

(c) If the Qualifying Transfer is later canceled, reversed, returned, disputed, or charged back, Elektra Go may revoke unexpired Go Cash, end the remaining Fee-Free Period, and offset improperly issued rewards against future Program rewards. Elektra Go may take additional action for fraud or abuse.

(d) Nothing in this Section changes any statutory right to cancel, receive a refund of amounts actually paid, or seek error resolution for the underlying remittance transfer. Promotional benefits are separate from money actually paid by the sender.

9. Required disclosure and truthful referrals

(a) Whenever sharing a Referral Link, the Referrer must clearly and conspicuously disclose the incentive near the link. A compliant disclosure may state: “I may receive a US$15 Elektra Go promotional Go Cash award if you use my link and complete a qualifying money transfer.”

(b) The Referrer must speak truthfully from personal experience and may not make false, misleading, unsubstantiated, or guaranteed claims about Elektra Go, UniTeller, delivery speed, exchange rates, total cost, security, licensing, eligibility, or rewards.

(c) The Referrer may not describe transfers as “free” without clearly stating that only the eligible Standard Transfer Fee is waived and that exchange-rate components and other charges may apply.

(d) The Referrer is not an employee, agent, broker, representative, or authorized spokesperson of Elektra Go or UniTeller and may not create that impression or bind either company.

10. No spam; distribution restrictions

(a) Referral communications must be personal, lawful, and sent only to persons with whom the Referrer has a genuine relationship or who have asked to receive the information. Opt-out requests must be honored.

(b) Bulk email or text, purchased or harvested lists, automated dialing or messaging, bots, scripts, unsolicited direct messages, deceptive redirects, cookie stuffing, and other unsolicited, automated, misleading, or abusive distribution methods are prohibited.

(c) The Referrer may not buy advertising using Elektra Go or UniTeller trademarks, bid on branded search terms, create confusing domains or social-media handles, distribute links on coupon, deal, cash-back, or affiliate sites, or offer a side payment or portion of Go Cash to induce a referral, unless Elektra Go gives prior written permission.

(d) Elektra Go may require removal of referral content and may disable a Referral Link that creates legal, security, reputational, or consumer-harm risk.

11. Fraud, gaming, device and identity controls

The following conduct is prohibited and may result in disqualification, Account restriction or closure, reward reversal, and other remedies:

(a) self-referral; duplicate or multiple Accounts; false identity, location, contact, recipient, transaction, or funding information; or attempts to evade the 10-referral/US$150 cap;

(b) artificial, circular, sham, or commercially manufactured transfers; transactions without a bona fide remittance purpose; or cancellation/reversal after generating a reward;

(c) use of stolen or unauthorized funding sources, chargebacks, exploitation of errors, tampering with referral tracking, bots, emulators, scripts, or device farms;

(d) sharing personal information without consent, harassment, sanctions evasion, money laundering, fraud, deception, or other unlawful conduct; and

(e) any violation of these Program Terms, the Elektra Go Terms of Service, the UniTeller User Agreement, or applicable law.

Elektra Go may use device, identity, payment, recipient, account, and transaction-pattern checks to prevent self-referrals and gaming. To protect fraud controls, Elektra Go is not required to disclose confidential detection methods.

12. Verification, records, and taxes

(a) Elektra Go’s and UniTeller’s records regarding identity, device and Account linkage, referral attribution, transaction status, reward posting, expiration, and use control absent manifest error. Participants may contact support to report a suspected error.

(b) Elektra Go may delay, deny, withhold, revoke, or correct a Program benefit when reasonably necessary to verify eligibility, prevent fraud or abuse, comply with law or partner requirements, correct an error, or address a system malfunction.

(c) A technical display of Go Cash or a fee waiver does not create a right to a benefit when the underlying requirements were not satisfied. Elektra Go may correct a manifest failure to post a properly earned benefit.

(d) Participants are responsible for any federal, state, local, or other tax obligations. Elektra Go or UniTeller may request tax information or issue reporting forms where required. No tax advice is provided.

13. Privacy and Program communications

(a) Elektra Go, UniTeller, and their service providers may use referral identifiers, Account data, device and network information, transaction status, reward status, and fraud/compliance information to administer, secure, audit, and improve the Program under applicable privacy notices.

(b) The Referrer should share the Referral Link directly and should not submit another person’s email, phone number, or other personal information to Elektra Go without that person’s consent and an app feature expressly supporting the submission.

(c) Elektra Go may tell the Referrer whether a referral is pending, qualified, disqualified, or rewarded, but will not disclose the Referred Customer’s transfer amount, recipient, funding source, or other transaction details except as permitted or required by law.

(d) Elektra Go may send operational communications about reward status, expiration, suspected misuse, Program changes, and administration. Marketing communications remain subject to applicable consent and opt-out requirements.

14. Changes, pause, suspension, and termination

(a) Elektra Go may pause, suspend, modify, or end the Program, or change eligibility, rewards, caps, qualifying criteria, redemption rules, or eligible transactions, at any time for future activity. Material changes will be posted in the app or on the Program page and take effect on the stated date.

(b) Unless required by law, fraud prevention, correction of an error, or these Program Terms, a change will not reduce Go Cash already posted before the change; posted Go Cash remains subject to its original expiration date. A referral not yet confirmed as Successful before a change is subject to the new terms.

(c) Elektra Go may immediately suspend or terminate participation and cancel pending or unexpired benefits for fraud, abuse, unlawful conduct, material breach, Account closure, sanctions/compliance risk, or use that threatens consumers or Program integrity.

(d) Ending or pausing the Program does not create a right to cash payment or compensation for unused Referral Links, future referrals, expired benefits, or anticipated rewards.

15. Remittance services and disclosures

Elektra Go is the Program administrator and digital interface. UniTeller provides the underlying remittance service and is responsible for transaction-specific remittance disclosures, receipts, cancellation and error-resolution procedures, and money-transmitter licensing. Each transfer is a separate transaction subject to the UniTeller User Agreement and the disclosures presented before payment.

A Go Cash discount may reduce the amount the Referrer pays while the recipient receives the Send Amount shown at checkout. The remittance receipt and prepayment disclosure must reflect the actual transaction terms. A Program benefit does not guarantee that a transfer will be accepted, completed, or delivered by a particular time.

16. Disclaimers and limitation of liability

(a) TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PROGRAM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT A WARRANTY THAT REFERRAL TRACKING, COMMUNICATIONS, OR PROGRAM FEATURES WILL BE UNINTERRUPTED OR ERROR-FREE. THIS DOES NOT DISCLAIM A RIGHT THAT CANNOT LAWFULLY BE DISCLAIMED.

(b) TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEKTRA GO, UNITELLER, AND THEIR AFFILIATES AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE PROGRAM; LOST PROFITS OR OPPORTUNITIES; OR UNAUTHORIZED OR UNLAWFUL COMMUNICATIONS SENT BY A PARTICIPANT.

(c) TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGGREGATE LIABILITY FOR A PROGRAM-SPECIFIC CLAIM WILL NOT EXCEED THE GREATER OF (i) THE SPECIFIC PROMOTIONAL BENEFIT PROPERLY EARNED BUT WRONGFULLY DENIED, OR (ii) US$15. THIS LIMIT DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED, MONEY ACTUALLY PAID FOR AN UNDERLYING REMITTANCE, OR RIGHTS EXPRESSLY PROVIDED BY APPLICABLE REMITTANCE-TRANSFER LAW.

17. Governing terms and general provisions

(a) The governing-law and dispute-resolution provisions in the Elektra Go Terms of Service accepted by the participant apply to these Program Terms and Program disputes, except where applicable law requires otherwise.

(b) These Program Terms, together with the incorporated terms, are the entire agreement regarding the Program and supersede prior Program communications. A checkout screen may supply additional transaction-specific terms, which apply to that offer.

(c) If any provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective. A waiver must be in writing. Headings and summaries are for convenience only.

(d) Participants may not assign Program rights or obligations. Elektra Go may assign these Program Terms in connection with a lawful merger, reorganization, sale, or service-provider transition.

(e) “Including” means “including without limitation.” “Days” means calendar days unless “business days” is stated. Times are Central Time. Electronic notices and records satisfy writing requirements to the extent permitted by law.

18. Contact and language

Questions or suspected Program errors may be directed to Elektra Go Support through the app, by email at support@elektrago.app, or by telephone at 1-888-534-6229 (Option 2 for Money Transfer Support). Do not include passwords or sensitive credentials in an unencrypted message.

Acceptance

By participating in the Program, sharing or using a Referral Link, completing a Qualifying Transfer, accepting Go Cash, or using the Fee-Free Benefit, you acknowledge that you have read and agree to these Program Terms.

 

Promotion Overview
The Elektra Go New User Promotion offers a $0 fee + Special FX for the first money transfer when new users and existing users send money from the Elektra Go app using the promotional code “REGRESO26” (new users) and “MOCHILA26” (existing users).
This Promotion is valid from August 1st to 31, 2026.

Eligibility

• Age Requirement: Participants must be 18 years of age or older at the time of entry.
• Residency: This Promotion is open only to legal residents of the United States.
• New Users and Existing Users: The Promotion is available to individuals who have not previously registered for an Elektra Go account and existing users or individuals who have had a previous account with Elektra Go.
• Account Registration: Participants must download the Elektra Go app, register for a new account, and enter the promotional code “REGRESO26” (new users) and “MOCHILA26” (existing users).

Promotion Details

• Fee Waiver: The Promotion grants a fee waiver for the first money transfer performed through the Elektra Go app. The transaction is subject to a maximum transfer amount of $1,000 USD.
• Validity Period: Transfers must be initiated and completed by August 31, 2026, at 11:59 p.m. Central Time (CT) to be eligible for the fee waiver and Special FX.
• Promotional Code Use: The promotional code “REGRESO26” (new users) and “MOCHILA26” (existing users) must be entered during the money transfer process to apply the fee waiver + Special FX. The code is valid for a single use per new and existing user.
• Service Limitations: Standard data and messaging rates from wireless service providers may apply when using the Elektra Go app. The Promotion is limited to one offer per user or device.

Exclusions and Limitations

• Transfer Limits: The fee waiver + Special FX is limited to the first money transfer only. Subsequent transfers will be subject to the standard fees and FX as outlined in the Elektra Go app.
• Non-Transferable: This Promotion is non-transferable and cannot be combined with any other offers or promotions.
• Void Where Prohibited: The Promotion is void where prohibited by law.

1. Disclaimers

• Remittance Services: Fraternitas, LLC and Central Bank of Kansas City do not administer nor are they liable for remittance transfers. Remittance services are provided by Servicio UniTeller, Inc. Terms and conditions of the remittance services apply and can be found at https://promo.elektrago.app/es/user-agreement.
• State Licensing: Servicio UniTeller, Inc. is licensed in every state that requires a license.
• No Cash Value: The Promotion has no cash value and cannot be exchanged for cash or any other benefits.
• No Guarantee of Availability: Elektra Go makes no guarantees regarding the availability of the Promotion. The Promotion may be suspended, modified, or terminated at any time for any reason, including but not limited to system errors, fraud, or technical issues.
• Limitation of Liability: To the fullest extent permitted by law, Elektra Go, Fraternitas, LLC, Central Bank of Kansas City, and their respective affiliates, officers, directors, employees, and agents disclaim any and all liability for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with participation in the Promotion, use of the Elektra Go app, or any services provided by Servicio UniTeller, Inc., even if Elektra Go has been advised of the possibility of such damages.
• Indemnification: By participating in the Promotion, participants agree to indemnify, defend, and hold harmless Elektra Go, Fraternitas, LLC, Central Bank of Kansas City, Servicio UniTeller, Inc., and their respective affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to their participation in the Promotion, use of the Elektra Go app, or any violation of these terms and conditions.
• No Warranty: Elektra Go provides the Promotion and the Elektra Go app on an “as-is” and “as available” basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or title. Elektra Go does not warrant that the Promotion or the Elektra Go app will be uninterrupted, error-free, or free from viruses or other harmful components.

Intellectual Property

• Trademarks: Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
• License: By participating in the Promotion, users agree to comply with all applicable terms of use, privacy policies, and intellectual property rights associated with the Elektra Go app and its related services.

Modifications and Termination

• Right to Modify: Elektra Go reserves the right to modify, suspend, or terminate this Promotion at any time without prior notice. Any changes will be effective immediately upon posting to the Elektra Go app or website.
• Early Termination: The Promotion will automatically terminate once the first 5,000 qualifying users have redeemed the offer or at 11:59 p.m. CT on August 31, 2026, whichever occurs first.

Governing Law

These terms and conditions shall be governed by the laws of the State of Texas except to the extent governed by federal law.

Dispute Resolution

• Arbitration: Any disputes arising out of or relating to this Promotion shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in the state of residence of the participant, and the decision of the arbitrator shall be final and binding.
• Class Action Waiver: Participants agree that any arbitration shall be conducted on an individual basis, and not as a class, collective, or representative action. Participants further agree that they shall not participate in any class, collective, or representative action brought by any other party in connection with this Promotion.
• Limitation of Actions: Any claim or cause of action arising out of or relating to this Promotion must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.

Data Privacy

• Personal Information: By participating in the Promotion, participants agree to the collection, use, and disclosure of their personal information as described in the Elektra Go Privacy Policy, which is available at https://elektrago.app/Documents/PPEG.
• Third-Party Sharing: Participants acknowledge that their personal information may be shared with third-party service providers for the purpose of administering the Promotion and providing the remittance services. Elektra Go, Fraternitas, LLC, Central Bank of Kansas City, and Servicio UniTeller, Inc. are not responsible for the privacy practices of these third-party service providers.
• Opt-Out: Participants may opt-out of receiving promotional communications from Elektra Go by following the instructions provided in the communication. However, opting out of promotional communications may affect participants’ ability to participate in future promotions.

General Conditions

• Force Majeure: Elektra Go is not responsible for any delays, interruptions, or failures in the performance of the Promotion or the Elektra Go app due to circumstances beyond its control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, technical failures, or governmental actions.
• Severability: If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
• Entire Agreement: These terms and conditions constitute the entire agreement between participants and Elektra Go with respect to the Promotion and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to the Promotion.
• No Waiver: Elektra Go's failure to enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

Contact Information

For any inquiries or further assistance regarding this Promotion, please contact Elektra Go Customer Support at 1-888-534-6229 or at support@elektrago.app or visit our website at https://elektrago.app/.